If there is a newer version available, I would suggest you to check with the manufacturer for assistance in updating the BIOS. Check the BIOS date in System Information.Ĭheck the latest BIOS version available for your computer from the To do this, press Windows Key + R to open I would suggest you to check the BIOS version that is currently installed on your computer. I apologize for the delay in response and I certainly appreciate your efforts. If the issue persists, we will certainly assist you further. > Browse my computerįor driver software > Let me pick from a list of device drivers on my computer, select HIDĪnd follow the instructions to install it. Right-click your touchpad driver > Update driver software. Please make sure the laptop model is accurate. Toshiba Website for your computer and check. I would suggest you to download the latest Synaptics driver from If it is disabled, proceed to enable the option.

“Pointing” option and see if it is disabled. Click on the Device Settings (Synaptics) tab.This should bring up the Mouse Properties.Press Windows + R key on the keyboard to open.We will certainly look into this for you. I certainly appreciate the efforts that you have taken.Īs the scroll works and the pointing does not, it is possible the feature might be disabled on restart or it could also be the driver. I understand that the mouse pointing feature on the touch pad of your laptop does not work after the Windupdate. Thank you for posting in Microsoft Community.

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